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Learn English Fast - How to Talk About Pricing and Negotiation in English ✔
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Apr 9, 2025
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0:07
hello and welcome back my name is
0:09
Kristen I am here with learn English at
0:12
B Global and today we are going to talk
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about pricing and
0:18
negotiation so pricing is literally how
0:22
much does something cost and to
0:25
negotiate effectively negotiating is a
0:28
way of making a deal or making a
0:31
business deal or just kind of talking to
0:33
somebody about making sure that you get
0:36
what you need out of the situation and
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helping them get what they need as well
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we call that a
0:42
negotiation when two people or two
0:45
parties or two businesses get together
0:48
and discuss the details of some sort of
0:51
Deal or something that's being bought or
0:53
sold or something of value that they
0:56
have that they want to discuss different
0:58
terms with and talk about coming to a
1:01
single solution that will work for both
1:04
parties so first let's talk about
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pricing as I said before the price is
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how much something is worth how much it
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costs so the first thing you have to ask
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is how much is it and in the United
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States our dollars are broken down
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into we have $1 bills
1:31
$5
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bills $10
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bills $20
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bills $50 bills and for today we're
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going to stop at $100 bills so we have a
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single bill that is worth
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$1
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$5
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$10
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$20 $50 and
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$100 so that means in that one little
2:03
piece of paper you actually have a value
2:06
of
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$100 so when we're talking about how
2:10
much something costs and what the price
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is often times we add decimal points for
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the cents and a scent is any of the
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coins that we have that is not paper so
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they're either silver or gold depending
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on what type of a scent it is we have a
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single
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scent we have a 5 Cent which is also
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called a
2:39
nickel our single scent is called a
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penny we have a 10
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cent which is called a
2:51
dime and then we're going to stop today
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at our 25 cent piece which we call a
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quarter
3:03
these are the main items used when it
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comes to pricing and paying for
3:09
something using cash now if you use your
3:13
card the numbers are going to be the
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same but you won't have to worry about
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figuring out what the currency is or
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what the dollars and the cents are when
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you're taking it out of your purse or
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your wallet because you can just swipe
3:25
your credit card and it will take care
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of it for you so if we want to put
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together the dollars and the cents let's
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think of an item so let's say when we
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talked about shopping before and I
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wanted to buy a sweater let's say that
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that sweater that item of clothing is
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$35
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28 we would write that like
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this
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35
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28 that means $35
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and
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28 so if I were to give them cash out of
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my purse to pay for this sweater I could
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give them 12
4:12
120
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110 and one5 Bill that would take care
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of my
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$35 and then for my
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28 I could give them one quar which
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would be 25 cents and then three pennies
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which would then equal the
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28 so when someone asks how much is it
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how much does this cost most likely they
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end up taking out the dollars and the
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cents and they will just say
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3528 3528 means
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$35
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28 as we get into bigger numbers let's
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add let's say that this was 200
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$35
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28 then you would hear
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23528 instead of $200
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$235 and 28 cents they'll just say
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23528 and they'll regularly say it very
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quickly like that so if you don't
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understand them and I know what it's
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like to be in another country and and
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not quite understand what words they're
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using when they use the numbers because
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people speak so quickly especially when
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you're first learning a language so just
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ask them to write it
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down can
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you
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please
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write
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down
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the cost
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you can say can you please write down
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the cost or simply can you write the
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numbers they'll understand and then
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they'll write it down for you so that
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you can see it more
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clearly so that's a breakdown of pricing
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in the general numbers that we'll use on
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a more day-to-day basis as we get into
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much larger numbers it's a much
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different thing but that will be a whole
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another lesson so for today that gives
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you the pricing how much is it is
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something
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what is it
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worth what is the
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value in
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dollars
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and
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cents and someone might say let's go for
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this example if let's say that this 28
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cents was not here and it was only
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$35
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they may say 35
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even when you add
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even after the total that means there's
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no additional sense there's no change or
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no coins needed it's only the 35 so then
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they would say 35 even or 235
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even and that means there's zero coins
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needed for that
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transaction so let's move over now into
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negotia
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so we're just going to kind of talk
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through a situation of
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negotiation so let's say that I bought
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something at the store and I realized I
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don't need it
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anymore so I looked at the return policy
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they said that I can bring it back
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within 14 days for a store credit or a
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refund unfortunately I missed the 14th
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day so it is now the 15th day so I'm
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going one day late and I'm going to see
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if I can negotiate getting my money back
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for that sweater that I bought that was
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$35 I spent $35 on the sweater now the
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sweater is on sale so it's worth less it
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has less value now than it did when I
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purchased it so I'm going to go into the
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store and see if there's anything I can
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negotiate to try to get my money
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back I'm hoping for a winwin
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situation a win-win situation is when
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both people have one they are both happy
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with the results I get what I want they
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get what they want so in my ideal
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win-win situation the store is going to
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want to give me my money back even
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though I'm a little bit late and even
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though the sweater is on sale because
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they want to keep me as a customer I'm
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hoping that this will be a win-win
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situation for both of
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us if we both win that is considered the
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best of both worlds that means I got
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what I want and they got what they
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wanted in the
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negotiation we always hope for the best
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of both worlds even even though we don't
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always get
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it so I'm ready to go to the store and
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I'm ready to get the ball rolling on
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this
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negotiation get the ball rolling that
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means literally if you think of a ball
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rolling and how it moves forward that
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will help you remember that get the ball
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rolling means let's do this let's get
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this started let's start this
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negotiation let's meet and let's figure
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this out let's get the ball rolling
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so I walked into the store and I asked
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to speak to the manager and I know that
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the first conversation that we have in
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our negotiation is going to find out
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what each of us is bringing to the table
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bringing to the
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table simply means what do you have to
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offer me for this negotiation for this
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agreement or this deal that you want to
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make what are you offering me
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I know I have to offer you this great
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sweater it's in very good condition I
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have not touched it since I purchased it
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I did not wear it it is practically
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brand new and you're now trying to get
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rid of them so they're on sale but I'm
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hoping that you will want one more to
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add back into your store and I plan on
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coming back to shop for my presents for
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my friends for their birthdays at the
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same store so that's what I'm bringing
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to the to the table and then we're just
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going to have to see what the manager
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brings to the
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table when I go to speak to him I
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realized that he at first is a little
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bit upset that I'm a day late I should
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have returned it within the 14 days and
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I told him I was very apologetic I said
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I'm sorry A lot of times when you start
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negotiating you're going to use these
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three phrases
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here
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and you might start by saying I realize
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if I had brought the item back on time
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then we wouldn't have to negotiate it
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was in the return policy for me to get
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my money back if I came within 14 days
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and I
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didn't so he then said as long as the
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sweater is in perfect condition we can
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sell it
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again so that's good news for me so we
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say as long as and as long as you could
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you could use that for almost anything
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you need to when you're negotiating as
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long as I can leave early from work I
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will come back tomorrow morning on
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time as long as we can get the deal that
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we need we'll be able to provide the
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money for the
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institution and with
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unless a lot of times what they might
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say is unless you're willing to take the
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discount on the sweater for what it is
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worth right now I will not be able to
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help
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you so the manager could say
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that I could say to him unless you are
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going to give me back my full refund for
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the sweater I will not shop here
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again those are all bargaining tools
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that you can use when
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negotiating now I already knew
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I loved this sweater but I was late in
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returning it and I understand that so I
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don't expect him to bend over backwards
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for
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me bend over backwards means you're
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going to go above and beyond and do
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everything you possibly can to make this
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situation work for the other person so I
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know that when I want to make someone
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really happy I'll bend over backwards to
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do whatever I can and bending over
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backwards if you think about it
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literally is very difficult if you have
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to bend over backwards you're working
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really hard to try and do something so
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that's a way of saying I'm going to do
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everything I can so if it's something
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that you really want in a negotiation
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you can say I will bend over backwards
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for you if we can make this
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happen now I wasn't willing to bend over
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backwards I didn't expect him to bend
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over backwards WS but he was kind of
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driving a hard
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bargain it was hard for me to understand
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that I would have to lose money based on
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the money that I spent for this sweater
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so driving a hard bargain when someone
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drives a hard bargain that means that
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he's not going to give me exactly what I
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want not right away and so I realize I
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might be losing money if I don't get my
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full $35 that I spent on that sweater
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and I don't have the sweater then I've
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lost money there's money that I spent
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that I can't get back and if that were
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to happen that's partially my fault
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because I was late in returning the
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sweater however I'm hoping after we
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after he drives his hard bargain that he
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would be willing to meet me
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halfway if he meets halfway that way I
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offer something to him and he offers
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something to me I'm hoping that maybe
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he'll be willing to give me my money
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back if I let's say agree to come in and
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go shopping the next
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weekend so he says to me I'm sorry but
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because this is after the refund
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deadline and because the sweater is on
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sale now I can only give you back the
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money that you have B B on the sale I
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can't give you the full
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$35 and I may say to him at that point
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is that your best
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offer that's my way of trying to figure
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out is this the best offer you're going
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to give me is it possible to get more
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money back is it possible that we can
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work out a different
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solution so I would say to him is that
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your best
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offer
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and he comes back to me and
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says well I think we can figure some
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something out I think we can figure it
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out figure it out means let's find a way
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so that we are both
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happy because I think we can come to a
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solution that will make both of us happy
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if we figure it out let's figure it out
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let's figure something out so we can
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make this work he wants to have a happy
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customer and I want to get my money
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back so what he ends up telling me is
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this after we have gone through this
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negotiation he says how about
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this I will give you a store
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credit for the full amount that you paid
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on the sweater which is
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$35 and a store credit means that
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there's a credit at the store that I can
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use to purchase anything at the store so
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I don't get get my cash back I won't get
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my dollars and my cents back to put on
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my purse and spend at another store but
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he will give me the full value that I
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spent of the
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$35 since it is a store that I shop at
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regularly and there might be something
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else that I would buy since the sweater
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didn't work for
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me I think that that might work but I
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want to give it some thought first so
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I'm going to sleep on it
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and when I tell him that I'm going to
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sleep on it that means I need a day or
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two to just think it over I need to get
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some rest first and maybe when I wake up
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tomorrow morning really think about is
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this what I want to do or not so I'm
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going to sleep on it
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first typically in a situation like this
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where you're returning a sweater you
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probably wouldn't need to sleep on it
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but you use sleep on it a lot in
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business transactions or especially in
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negotiation ations or deals that involve
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large amounts of money sometimes you
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just need some time to think and you
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don't want to make your decision right
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then and there because you want to take
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every option into consideration first so
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then you can say let me sleep on it and
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I will get back to
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you so I told the manager I will keep
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you
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posted I will keep you posted means I
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will let you
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know I will keep you posted and tell you
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what my decision is going to be once I
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decide and you can keep me posted if
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anything changes if you change your mind
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if you decide maybe you will just give
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me the cash back which I can hope
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for so that takes you through an entire
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negotiating process using just a few of
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the sayings that we use here in the
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United States there are so many more and
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a lot of times people will say things
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just to get you to make a decision right
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there in you're negotiating and realize
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you don't have to you can take your time
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and make your decision later another
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thing I want to bring up is I've noticed
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in a lot of my traveling that there are
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a lot of small stores that you can go
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shopping in and you can barter or
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negotiate barter means that you can talk
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down the price now now I will tell you
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this in the United States there are very
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few stores that will allow for bartering
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not like it is in other countries so
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bartering is not something that you can
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do regularly here you can always ask is
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there a lower price and see what their
19:46
what their reaction is and if they say
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oh maybe then you may be able to say
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that you want to spend
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less so then you can barter and get the
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price down lower Maybe maybe there's a
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candle for $5 I only want to spend $3 on
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a candle so I can say I have $3 will you
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take
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$3 and they can say yes or no if they
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say how about
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$3.50 I can either choose to walk away
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or I can take that candle for
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$3.50 or try to talk to him even more
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and negotiate even more to get that
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price
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lower I hope you've enjoyed the lesson
20:27
today
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I hope that you've been able to learn a
20:30
lot about negotiating and pricing I look
20:33
forward to teaching you again please be
20:35
sure to like And subscribe to our
20:37
Channel put comments down below if you
20:39
have any questions and I will see you
20:41
again very soon thank you for joining us
20:43
here at learn English with be Global
20:52
[Music]
20:57
bye
21:02
[Music]
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