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Learn English Fast - Learn English Phrasal Verbs For Phone Calls ✔
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Apr 9, 2025
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0:05
hi I'm Michelle with learning English at
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be Global and today I'm going to
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introduce to you a few simple telephone
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phrasal verbs to help you feel
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comfortable when making an English
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telephone call take a
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look the first phrase that I want to
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introduce to you is the phrase hold on
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this phrase means that the person wants
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you to wait a moment because to hold on
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means to wait so if you're calling and
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asking for someone in particular the
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person might say hold on please that
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means just wait a
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moment the next phrase I want to
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introduce you to is the phrase put
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through to put you through to someone in
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a different department
1:00
or to put you through to a manager this
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means to Simply connect you from one
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person to another person at a different
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desk or a different office or a
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different branch if someone can connect
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the phone calls they put you through to
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that person or that
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department get through get through to
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get through to someone means to connect
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connect with them how many times have
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you made a telephone call and gotten the
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busy BM tone that means that you were
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not able to get through you were not
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able to connect your call to that
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person hang
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on hang
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on hang on is very similar to hold on it
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also means to wait a moment stay on the
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line don't hang up just hang
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on cut
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off to be cut off means to be
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disconnected from the telephone call so
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if you're making a
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call and while you're waiting or holding
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on you lose the call you have been cut
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off so I might make the uh following
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sentence I might say I was trying to
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call and speak to a manager but I was
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cut off after five minutes of being put
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on
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hold hang up to hang up the phone means
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to disconnect the call
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so if you are using an old style phone
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you would hang it up
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and disconnect it if you're using a
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mobile phone or a newer phone you have a
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button that you press in the call and
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that is called hanging up past tense
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would be hung up he hung up on me or why
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did you hang up on
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me call
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back call back means to place the call
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again to call someone or try to call
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someone one more time so if I'm making a
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phone call and I'm asking to speak to
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someone who is not available the person
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on the other line might tell me to
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please call back in 10
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minutes or I might have to call back
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again if I forgot to tell my friend some
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important news I will call
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back last one speak
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up if someone cannot hear you or if you
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can cannot hear the person on the other
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end of the conversation you may use the
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phrase speak up and this simply means to
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raise your voice or for them to raise
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their voice so that you can hear them so
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if they're speaking too softly you would
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use the phrase can you please speak
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up okay now that I've introduced you to
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some useful telephone phrases and verbs
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I'm going to go ahead and help you to
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practice by doing an example telephone
4:34
call and using some of these phrases in
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that call so come take a look with me
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and let's practice what you've
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learned in a few minutes you will see
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some videos that use the phrasal verbs
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that were introduced to you today but
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first let's review
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let's take a look at the phrases to use
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when making a phone call we'll review
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those words that you were introduced to
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Now call back to call back is to call
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someone
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again cut off to be cut off is to be
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disconnected from the
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call
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get through to get through is to
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successfully reach the person on the
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phone who you're trying to
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contact hold on to hold on is to wait
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for a few
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minutes hang up to hang up is to end the
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call
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put through to be put through is to be
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connected by
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telephone hang on to hang on is to wait
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for a few
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minutes speak up to speak up is to talk
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louder oh hi
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can you please hang on a second I'm
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making a phone call I really hope that I
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can get through this time I've been
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trying to get through for about 20
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minutes now this is the third time that
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I've called
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back oh it's ringing good
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good yes hello I'd like to speak to one
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of your managers
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please I I'm sorry could you speak up I
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can't hear you
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yes that's better thank
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you okay sure I'll hold
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on they put me on
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hold yes hi I was calling
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hello
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hello I got cut
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off oh I guess I'll have to hang up and
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call
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back now let's take take a look at a
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two-way conversation where a man is
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calling a department store in order to
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get some information about a
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product try to notice where the phrasal
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verbs that you've learned today appear
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in the
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conversation thank you for calling
7:50
Newman's department store how may I help
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you hi may I speak to someone in your
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electronics Department
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please yes please hold on a moment I'll
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put you through to the electronics
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department thank
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you electronics department this is Sue
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how may I help
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you hi do you have any of the new
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iPhones in
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stock I'm sorry sir but I can't hear you
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can you speak up a
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bit sure I said do you have any of the
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new iPhones in
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stock hang on a minute I'll check to see
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if we
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do okay thank
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you hello sir I just checked on that for
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you
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and hello hello oh I've been cut off I
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guess I'll have to hang up and call back
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again if the person on the other end of
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the phone call wants me to wait a moment
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what does he ask me to
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do does he ask me to hang up does he ask
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me to speak up does he ask me to hang on
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or does he ask me to hold
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on well if you answered either hang
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on or hold on then you are correct
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because both of these can be used in
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this
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situation if I can't hear the person on
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the other end of the phone call what do
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I ask them to
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do do I ask them to put me
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through do I ask them to speak speak
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up do I ask them to cut me off or do I
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ask them to hold
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on well if you chose speak up then
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you're
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correct what is it called when I have
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been disconnected from a phone
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call have I been put
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through have I been asked to speak
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up have I been cut
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off have I been put on
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hold if you answered to be cut off then
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you got it
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right if you received a busy signal what
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weren't you able to
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do were you not able to be put
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through were you not able to speak up
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were you not able to get through or were
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you not able to hang
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up you weren't able to get through
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because the phone was busy so you'll
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have to try
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again if the person that I am trying to
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reach is not available what should I do
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should I call back later should I speak
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up
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should I hold on and
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wait or was I cut
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off I should try to call back later
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maybe they will be available
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then if the person that I'm trying to
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reach Works in a specific Department
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what should I ask the operator to
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do should I ask the operator to hang on
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should I ask the operator to speak
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up should I ask the operator to get
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through or should I ask the operator to
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put me through to that
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department well if you chose number four
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you're absolutely
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correct when I finish my conversation
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what should I
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do should I hang
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on should I speak up
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should I get through or should I hang
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up when a conversation's ending there's
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no reason to wait anymore simply say
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goodbye and hang up the
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phone now let's take another quick
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quiz because practice makes perfect I'm
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going to read some sentences to you and
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I want you to choose the correct answer
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to fill in the blank before I give you
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the answer are you ready let's get
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started number one please blank as soon
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as you get my
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message your choices are cut off hang up
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put you through call me back call up
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hold on get through or pick it up if you
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chose call me back then you're
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absolutely
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correct please call me back as soon as
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you get my
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message number two it's okay to blank on
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the telemarketers selling products over
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the
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phone your choices are cut off hang up
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put you through call me back call up
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hold on get through
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pick it
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up if you
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chose hang
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up then you are correct it's okay to
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hang up on the telemarketer selling
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products over the
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phone number three can I talk to Dr
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Schwarz please blank one moment I'll
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blank choices are cut off hang up put
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you through call me back call up hold on
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get through pick it up if you chose hold
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on good for
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you second part cut off hang up put you
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through call me back call up hold on get
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through or pick it
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up put you through is the correct
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answer can I talk to Dr Schwarz please
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hold hold on one moment I'll put you
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through number four the phone is ringing
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can you
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please cut off hang up put you through
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call me back call up hold on get through
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or pick it up pick it up this is a
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phrase that I did not introduce to you
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today but the phrase pick it up means to
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answer the phone call
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the phone is ringing can you please pick
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it
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up number five we were blank during our
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phone
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conversation because we had a bad
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line your choices are cut off hang up
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put you through call me back call
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up hold on get through or pick it
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up if you chose
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cut
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off then that is correct we were cut off
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during our phone
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conversation because we had a bad
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line that means that our conversation
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was
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disconnected number six so many people
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call the radio station when they have a
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contest that it's hard
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to cut off hang up put you through call
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me back call up hold on get through or
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pick it up the correct Choice here is to
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get through so many people call the
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radio station when they have a contest
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that it's hard to get through that means
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it's hard to connect to the people at
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the radio station because they have so
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many people calling that their line is
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probably
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busy I hope you've enjoyed the quizzes
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today and I hope you did good at them so
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if you did
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congratulations if not keep practicing
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and you will soon be able to make the
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right choices at the right
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time thanks for watching if you like
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this video please don't forget to
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subscribe subcribe and leave us your
17:30
comments below I'll see you next time
17:39
[Music]
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byebye
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